August 2018

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How to Communicate with Medical Staff on Behalf of Seniors

Communicate Medical Staff caregiver

If you have to care for an elderly relative, there will come a time when you need to communicate with medical staff on their behalf. Communicating with medical staff on behalf of seniors is an important aspect of caring for their needs. What are the best ways to communicate with doctors or nurses when caring for a senior person?

In this article, you will learn about some of the best ways to communicate with medical personnel. What are the challenges you may face? 

Challenges of communicating on behalf of seniors

First of all, it is important to recognize some of the challenges of speaking with medical professionals on behalf of someone you care for. These can by any of the following: 

  • Reluctance on the part of the elderly person for you to discuss their health with a nurse or doctor.
  • Difficulty communicating with the senior person because of degenerative conditions like Alzheimer’s disease.
  • Not having access to medical notes because of confidentiality.

3 ways to communicate with medical personnel if you are a caregiver

Let’s look at what you may need to do to make sure and keep good lines of commutation between medical staff and the person you care for. 

1. Be in the HIPPA contract

First, you should make sure that you are included in the HIPPA contract. The HIPPA contract is the Health Insurance Portability and Accountability Act which guarantees confidentiality between patient and medical staff. (This could have different names in other countries).

If you are in the HIPPA contract before you have to speak with a medical professional, you will find communicating much easier. This allows the doctor or nurse to speak about the senior’s overall health and medical conditions.

2. Develop a rapport with the doctor or nurses

It is necessary to build up a relationship with doctors and nurses who have contact with the person under your care. This means spending some time talking with them and being available when the person you care for has an appointment. 

3. Ask questions 

You should be in the habit of asking lots of questions when you deal with medical staff. In many cases, you need to relay this information to the person under your care. This may mean trying to understand complicated medical procedures or the side effects of medication.

It is always a good idea to have a small notepad handy to jot down questions when they come to mind. 

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